Find out how your personal data is collected, stored, and used — all explained in plain, simple English.
Key highlights of the Privacy Policy at a glance
Only the information we need is collected — name, email, payment details, and usage patterns. Nothing more.
Your data will never be sold or transferred to third parties. It may only be shared with relevant authorities when required by law.
All data is secured with 256-bit SSL encryption. Your password and payment details are kept at the highest level of security.
You have the right to view, correct, or request deletion of your data at any time.
Cookies are used to improve your site experience. You can disable them at any time through your browser settings.
After account closure, certain data is retained for a legally required period and then permanently deleted.
This Privacy Policy applies to the 20bets (https://20bets.ws) platform. By accessing this page or using our services, you are considered to have accepted this policy.
20bets is one of Bangladesh's most trusted online betting platforms. We believe that every user's personal data belongs to them — and keeping it safe is our responsibility. This Privacy Policy clearly sets out what data we collect, why we collect it, how it is stored and used, and what rights you have.
20bets' Privacy Policy has been built around international data protection standards with Bangladeshi users in mind. We never sell or misuse your personal data for commercial gain.
Various types of data are collected when you create an account on 20bets and while you use the platform. Full details are provided below:
| Data Type | Purpose | Required? |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Email & Phone | Communications & Security Alerts | Yes |
| Payment Information | Deposit & Withdrawal Process | Yes |
| KYC Documents | Legal Compliance & Fraud Prevention | Before Withdrawal |
| Browsing Data | Site Improvement & User Experience | No (opt-out available) |
20bets uses collected data solely for the purposes listed below. Your data will never be used for anything outside this list:
You can opt out of promotional emails or SMS at any time by contacting our support team. However, essential account-related messages cannot be disabled.
20bets retains your data for as long as necessary to fulfil the purposes it was collected for. For active accounts, data is kept for the lifetime of the account.
Even after your account is closed or deleted, certain data may be retained for a limited period for the following reasons:
After the retention period, data is permanently and securely deleted.
20bets does not sell, rent, or trade your personal data. However, limited information may be shared with trusted third parties in specific circumstances:
All third parties with whom data is shared are contractually bound to meet 20bets' privacy standards. They may not use your data for any other purpose.
20bets uses cookies and similar technologies on its website and app to enhance your browsing experience and help us analyze site performance.
Most browsers give you the option to manage cookie settings. However, disabling essential cookies may cause certain features of the site to stop working.
Every 20bets user has the following rights regarding their personal data:
To exercise any of these rights, email our support team: support@20bets.ws. Responses are typically provided within 7 business days.
20bets uses industry-standard security technology to protect your data. Our security infrastructure is regularly tested and updated.
Never share your password or login details with anyone. No 20bets employee will ever ask you for your password.
20bets strictly prohibits anyone under 18 from using the platform. We do not knowingly collect or process personal data from minors.
If we become aware, or are notified, that data belonging to a minor has been collected inadvertently, we will immediately delete that data and close the associated account. Parents or guardians can raise a concern at: support@20bets.ws.
20bets may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance at your registered email address. The "Last Updated" date at the top of the page will always reflect the most current version.
Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend checking this page periodically.
If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch:
This Privacy Policy was last updated in January 2026. Your data is completely safe with 20bets — that's our commitment.
We don't just write policies — we live by them every day
A privacy policy written in plain language — no complex legal jargon — so every user can truly understand it.
Every transaction and personal detail is protected with 256-bit SSL encryption — the same level of security used by banks.
You have full freedom to request access to, correction of, or deletion of your data. Contact support and we'll act within 7 days.
20bets never sells or trades your data. It is only shared with third parties when legally required — never for advertising.
The Privacy Policy is updated regularly to keep pace with changes in technology and law, and users are notified of any updates.
Our support team is available around the clock for any privacy-related questions or concerns.