Please read these terms before using our platform. We've written them in plain language so everything is easy to understand.
Key Highlights from the Terms & Conditions
You must be at least 18 years old to open an account and place bets on 20bets. Proof of age may be requested at any time.
All deposits and withdrawals must use your registered payment method. Third-party accounts are strictly prohibited and may result in account closure.
Each bonus comes with specific wagering requirements. Bonus funds cannot be withdrawn directly — you must place the required number of bets first.
Each person may only open one account. Creating multiple accounts will result in all of them being suspended and any balances may be forfeited.
If a match is abandoned or no official result is declared, 20bets reserves the right to void the bet and refund the stake.
Your personal information is completely secure. It will never be sold or shared with third parties — that's our commitment.
This page sets out the complete 20bets Terms & Conditions. By using the platform, you are considered to have automatically accepted these terms.
20bets (https://20bets.ws) is an online betting platform built with Bangladeshi users in mind. These Terms & Conditions ("Terms") constitute a legally binding agreement between 20bets and its users. By accessing the site, creating an account, or using any of our services, you are considered to have accepted these Terms.
Only the following individuals are eligible to use 20bets:
20bets is strictly for users aged 18 and above. Any violation of this rule will result in immediate account closure, and all remaining balances may be forfeited.
To bet on 20bets, you first need to create a personal account. You must provide accurate and complete information during registration. 20bets reserves the right to close any account where false information has been provided.
Only one account is allowed per person, household, or device. If multiple accounts are created from the same IP address or device, all associated accounts will be closed. 20bets considers creating multiple accounts to take advantage of bonuses as fraudulent activity.
20bets may verify your identity at any time. You may be asked to provide one of the following documents:
Withdrawals may be temporarily on hold until verification is complete. Delays or refusal to provide information may result in account restrictions.
20bets currently supports deposits and withdrawals via bKash, Nagad, Rocket, and USDT. All transactions are processed through secure, encrypted channels.
Depositing or withdrawing via third-party accounts will be treated as a breach of our anti-money laundering policy and may result in account closure.
Bonuses and promotional offers on 20bets are subject to specific terms. Please read the relevant conditions carefully before claiming any bonus.
The welcome bonus for new members is based on their first deposit. A promo code may be required at the time of registration to claim this bonus. Full details on wagering requirements and the validity period are available on the Promotions page.
The following rules apply at all times when betting on 20bets:
Winnings from confirmed bets will be credited to your account automatically once official results are announced. In the event of any dispute, the decision of the relevant sports governing body will be considered final. If incorrect odds are displayed due to a technical error, 20bets reserves the right to void the bet or recalculate it at the correct odds.
The following activities are strictly prohibited on 20bets and may result in immediate account closure and forfeiture of balance:
20bets believes betting should be a form of entertainment — not an addiction. We encourage all members to bet responsibly.
To use these tools, contact our support team or Responsible Gambling View Page.
20bets takes your personal data seriously. Information collected at registration is used solely for the following purposes:
Your data will never be sold to third parties. For more details, please see our Privacy Policy Read.
20bets reserves the right to suspend or permanently close any account for any reason. Common grounds for account closure include:
If there is a valid balance at the time of closure and no terms have been violated, that balance will be returned.
If a dispute arises, please contact our customer support team first. Most issues are resolved within 24–48 hours.
Any complaints regarding betting outcomes must be submitted to support within 72 hours of the event. Claims raised after this period may not be considered. All disputes are subject to the final decision of 20bets.
20bets reserves the right to modify, update, or cancel these terms and conditions at any time. For significant changes, users will be notified in advance via their registered email or a platform notification.
Continuing to use the platform after any changes means you have accepted the updated terms. Check the "Last Updated" date at the top of the page from time to time.
If you have any questions about these terms or need assistance, get in touch with us:
These terms were last updated in January 2026. By using the platform, you are deemed to have accepted all terms.
Our Terms & Conditions are built with your best interests in mind
From terms and conditions to customer support — everything is in Bengali. No language barriers to hold you back.
No hidden terms. Every rule is written clearly so you always know where you stand.
Our support team is always ready to help. Reach us anytime via live chat or email.
No waiting around after a win. 20bets withdrawals are fast and hassle-free — completed in an average of just 15 minutes.
Your personal information and funds are fully protected through SSL encryption and advanced security measures.
From self-exclusion to deposit limits — we make sure betting stays fun, not a problem.